Are you someone who is facing the same issue? If yes, then we are aware that you have tried to load the file more than twice and got the same results which made you surf the internet for the solution to fix this issue. The people who face this issue for the first time prefer to wait for the software to respond while the people who are aware of this issue directly kill the process. In the end, they have to choose to close the software and as a response, the screen displays a prompt asking the user whether he would like to wait for the software to respond or he would like to kill the process. However, the screen stays frozen for as long as the software is open. This causes the users to wait for a long time and wait for the software to respond. They complain that as soon as they open an audio or video file the software either does not open or if it opens, it freezes right away. One major issue that the majority of the people have the same complaint about windows media player which is a windows media player crashing. Fix Windows Media Player Crashing/Lagging with Troubleshooter
